Buds Live - System UI has stopped

[Geejay]

Hope someone can answer this one. Purchased some Buds Live and am trying to connect them to my Tab A but after installing Galaxy Wearables and try to connect with tablet all I continually get is "Unfortunately system UI has stopped".   Any help would be appreciated..

[keagan]

Hi Geejay, Please try to clear cache and data for the Bluetooth and Galaxy Wearable applications.

Go to Settings >> Apps >> Search for "Bluetooth"/"Galaxy Wearable" app >> Storage >> Clear cache >> Clear data. Please note that clearing the data will reset the app to factory default settings and any personal settings saved on the app will be removed.

[Geejay]

So I did that and same result. I open Galaxy Wearable it sees the Buds and when it goes to try and pair I get the error message.  When I close the lid on Buds the error message stops.

[lomodon]

why. it. stop

[Geejay]

When the Buds Live case is open I get the error message and it is continuous. I hit ok on it and it comes right back.  The Buds will not connect cause I can't finish the connection process with Galaxy Wearables..  btw had no problem connecting the Buds to my phone.

[Tallman]

Can you screenshot the error messages and post here? Thanks!

[Geejay]

when I select OK it comes right back. Essentially locks up my tablet till I close the lid on the Buds case.

[neals]

have u installed galaxy gear live app also ? it usually prompts to install also maybe u skipped or something?

[Geejay]

Yes I have that installed as well.  Have Galaxy Buds Live app and Galaxy Wearable installed.

[neals]

r u able to do a favor install logcat reader from playstore make it crash then send log plz