WaldiMi
Beginner Level 2
Options
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-19-2022 04:14 AM in
Wearables
I am using Galaxy Watch and my Samsung Health is double-counting my steps. Is anybody else experiencing this problem? It started only recently, wandering if this is a glitch in software.
3 REPLIES 3

Moderator
Options
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
11-19-2022 10:48 AM in
WearablesHi, we would like to tell you that sometimes watch is too loose, or the sensor is dirty, it may have difficulty counting your steps.
We request you to Clean the watch and make sure it's properly fitted.
Please check for the watch software update and also Samsung Health app update?.
terry007
Beginner Level 2
Options
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-30-2022 05:56 PM in
WearablesHas this been resolved?
WaldiMi
Beginner Level 2
Options
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-30-2022 11:54 PM in
Wearables
It seems to be working fine now, thank you
