Fit2/Samsunghealth inactivity Reminders Gone

[tiredherr]

It used to be every hour my galaxy fit 2 would remind me to move if i hadn't. As someone who does a ton of deskwork from home this was very useful. It suddenly stopped foing this recently.

 I tried looking up how to turn it back on but every reply says to go into the settings of the samsung health app and toggle "inactive time alerts" and if I go to settings in the samsung health app there is no toggle with the name.

 There are no toggles immediatly available in settings, and none of the options in the notifications toggles even resemble that.

Did they move the location where you can set this? Or did they get rid of it entirely?

[Helenna]

Hi, we suggest you to check if there is any software update available on your watch.

[tiredherr]

There is not. It says it is up to date

[Helenna]

Hi, please perform back up and factory reset your watch and verify if your issue is solved.

Please follow the steps in the given link to back up and factory reset.

https://www.samsung.com/ca/support/mobile-devices/gear-fit2-how-can-i-back-up-and-restore-data-for-m...