Original topic:

Galaxy Fit 2 Screen not turning on and not charging

(Topic created on: 08-18-2022 06:33 AM)
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someguy2
Beginner Level 2
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Wearables

Hi everyone,

Yesterday I dropped my Galaxy Fit 2 about a meter and when I picked it up the screen would not turn on, the heart rate monitor on the back would not stop flashing, and the watch was getting very hot. 
I thought I would leave it until it died then charge it, so I did. A few hours later the heart rate monitor had stopped flashing and the watch was no longer hot so I thought it must be dead and plugged it in. Nothing happened.

I left it plugged in for an hour. Still nothing except that the watch got pretty warm. I left it plugged in overnight and still nothing. 

Is there anything else I can do or do I need to buy a new watch?

Thanks for your help!

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Helenna
Moderator
Moderator
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Wearables

Hi, we are very sad to hear this issue.

If the watch is not turning on, we suggest you to get the device examined by the authorized service technician.

Please contact our Live chat team with the following link, they will help you to create a service ticket.

https://www.samsung.com/ca/support/contact/#contactinfo

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