Original topic:

Galaxy watch 4 swim tracking wrong

(Topic created on: 10-02-2023 04:18 AM)
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gsmani
Beginner Level 2
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Wearables

The swim tracking measurement for 25 meters was accurate but recently I noticed that 25meters x 4 lapse instead of showing 100 meters, it shows 250 to 350 meters. The software version is R870XXU1HWH5. OneUI version is 5.0 watch and the WearOS version is 4.0. I purchased this watch recently on July 21, 2023.

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2 Comments
Helenna
Moderator
Moderator
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Wearables

Hi, I request you to please restart the watch once and check again.

If the issue still persist please perform reset on the watch by following the steps in the given link.

https://www.samsung.com/ca/support/mobile-devices/samsung-smartwatch-reset/

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gsmani
Beginner Level 2
Wearables

Yes I tried reset. Still I it's not fixed. How do I know if my watch software was updated recently?  Or could it be a hardware problem?

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