GW4 problem with water lock

[harshharry]

I am not able to turn off water lock. Tried resetting my watch. Didn't work. Help required.

[Grombay12]

Are you able to access settings?

[Georgine]

Hi, Can you confirm if you have performed the below setting?

First press and hold the Home key to deactivate water lock mode, shake your Watch to completely remove any water from it to ensure that the atmospheric pressure sensor will work properly, and then tap OK.

[harshharry]

I am doing but of no use

[harshharry]

No i am rebooting watch everytime this happens

[Georgine]

Hi, We suggest you to get the device examined by the authorized service technician to determine the root cause of the issue.

https://www.samsung.com/ca/support/service-center/