On top of that no matter how many times I flip the switch it the picture. It resets to off.
Hi, We request you to send an error report regarding the issue.
Launch the Galaxy Wearable app and tap the 'more' >> Tap 'Contact us' and then tap 'Error reports' >> Select device >> Next >> Describe the issue accurately and in detail >> Make sure 'Send system log data' is ticked >> Send your error report.
An expert from the Samsung Members team will try and respond to the report as quickly as possible.