I have the galaxy watch 6 classic. For the last few weeks it won't backup to the cloud. It backups to my phone. It's registered with Samsung but doesn't show up in the cloud
The only device that shows in my cloud is my phone. I've contacted Samsung support and they can't figure this out. Has anyone else had the same issue.
We understand how important it is to have your Galaxy Watch6 Classic backed up to Samsung Cloud, and we appreciate your patience while troubleshooting this issue.
Here are a few steps you can try to resolve this:
Check Samsung Cloud Backup Settings: Open Galaxy Wearable on your phone → Watch settings → Accounts and backup → Backup and restore. Ensure Backup to Samsung Cloud is enabled.
Manually Initiate a Backup: In Accounts and backup, tap Back up data, select the watch data, and attempt a manual backup. Then, check Samsung Cloud (Settings → Samsung account → Samsung Cloud) to see if the backup appears.
Sync Your Samsung Account: Go to Settings → Samsung account → Sync and backup → Sync settings. Ensure Samsung Cloud sync is turned on and check if your watch is listed.
Re-register Your Watch in Samsung Cloud: Try removing your watch from Galaxy Wearable, restarting both devices, and re-adding it.
