Hey Samsung Members – thanks so much for joining the first ever live ‘ask an expert’ program in our community forum. We are excited to get started and look forward to answering all your questions! Below is a quick overview of the format we will use to ensure that everyone can follow along and to give you all the opportunity to have your questions answered. The event begins at 4PM EST sharp - and ends at 5PM EST. any questions that are still unanswered will be replied to via the community after the event.
Some suggestions to keep things moving:
This is the Thread for Ask an Expert! The Floor is now open! Please be courteous and treat everyone with respect :) Please feel free to post your questions below in this thread as comments.
Did you have a good time in NY at Unpacked?
Yes I always see lots of posts on the much desired Mobile Data Toggle. To clarify the #1 response i see posted in here regularly is the carriers have taken it out. That is not accurate. While Samsung has enabled this feature in other regions, in Canada there was a decision to have this feature removed. We have been reviewing the comments and requests to have this added back and have filter the requests backt to the R&D team to have this explored further. stay tuned for more updates.
Sounds like there is an issue beyond the updated software. This likely needs to be looked at to determine what is happening as the update shouldn't have impacted camera quality. Have you taken this to our service center to have it looked at? If not that is what I recommend.