Redeem

[UncleAndo]

Been 5 days since I tried redeeming my receipt to get the pre order bonus and yet to get a response tried calling and the call centre sounded like they were in a wind tunnel every time I called. Has anyone else managed to get their code yet? 

[AnDyW11]

Depending which telco you pre-ordered your device I'm with telstra I've submitted all required information...and I just got a email saying my tablets will ship in 60 days and your gift e-voucher will be emailed within the next few weeks

[SamsungLaura]

Hi @UncleAndo. As per our T&Cs

• Eligible Entrants should allow at least seven (7) days for delivery of the Promo Code.

If this timeframe has passed, I suggest reaching out to the following accounts for further investigation.

1. Authorised retailers and Samsung stores

promos.au@samsung.com 

2. Telstra purchases

telco-promos@samsung.com

[UncleAndo]

Yep been over a week now and nothing

[Tamz79]

Annoying to wait half an hour, get someone who has no idea what I was asking for?? Today I'll go to the shop I bought it and get it there👁