Original topic:

alarm problem

(Topic created on: 09-28-2017 05:11 AM)
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nemir
Beginner Level 2
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Galaxy A
just updated my phone (a5) and now my alarms don't go off in the morning. I'm always in a call on discord while I sleep (long distance relationship) but the audio for my alarm went off before. I've missed two alarms now since the update, and I just don't understand why the audio for my alarm won't play when everything else does?
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3 Comments
Galaxy A
Try clearing the alarm clock cache, restart your phone and then test a few alarms to see if they work.
sikhness
Active Level 6
Galaxy A
can you also check to see in the alarm setting if the "Alarm Tone and Volume" slider is set to on?
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David31
Active Level 3
Galaxy A
Hi @nemir

Check the following setting: Open the Phone app -> Parameters -> Call Signal -> Allow alarms & notifications during calls

Let me know if this work!
David

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