Can someone help with a21

[JenFrYrEyesOnly]

Contacts show up in trash repeatedly - dual messenger is off. 

Rebooted 

Also have duplicate apps showing in apps menu - how do I get rid of them - why are they showing there ? 

The red orange circle on apps means what? 

Really disappointed in this a21 samsung cell phone doing this stuff. 

[samy2022]

Hi, for your first problems, I'm sorry but I don't know how to solve them, but for your last question, the little orange circle that show up on some apps means that you have notifications in this app

[JenFrYrEyesOnly]

It's a little orange coloured circle - I will try to do a pic for you - thank you for your help.

[JenFrYrEyesOnly]

Samy2022 Can you see the pics I attached here ? There are little orange coloured circles in the lists and bottom right of screenshot of list of apps taking up space - many duplicate apps - its strange. I don't wish to factory reset this.

[samy2022]

Do you have a second account in your phone ?

[JenFrYrEyesOnly]

Thamks for replying - No not that I know of .... Where should I double check - can you let me know menu to check - I know where accounts are but wonder if I should check a different menu ?

[samy2022]

Finally I think that I found. You might be using "dual messaging", you can check that with going to settings> advanced features> dual messaging then check

[samy2022]

I think that the only menu to check your accounts is in settings>account and backup> Accounts management

[Nylah]

Thank you samy2022.

Hi, we suggest you to perform wipe cache partition and verify if your issues are solved.

Below are the steps to perform wipe cache partition.

1.Turn off the unit.

2.Press and hold the volume up button and press and hold the on/off button. When the Android logo is displayed, release all keys ("Installing system update" is displayed before displaying the Android system recovery menu options).

3.Press the volume down key repeatedly to highlight "wipe cache partition".

4.Press the Power key to select. Press the Volume Down button to highlight "Yes" and press the Power button to select. When the wiping of the cache partition is completed, "Reboot System Now" is highlighted.

5.Press the Power button to reboot the unit.

Also, as suggested by samy2022 the orange button is orange circle is that you have notifications in this app.

[JenFrYrEyesOnly]

Hi thank you for offering help - I did this step & have done it for other problems with the samsung A21. Can you please review the pictures in my last message/reply to Samy2022. Maybe I should attach more here - will try. I look forward to your help with this.
&
Repair apps - what does it do to what apps?