Original topic:

Cant receive code for 2 step verification on IG

(Topic created on: 12-13-2021 02:04 PM)
Ilovewine87
Active Level 1
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Galaxy A
Im trying to get a verification code to login back to my Instagram i dont even receive the code by text
10 Comments
Georgine
Moderator
Moderator
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Galaxy A

Hi, welcome to the Samsung Members Canada community. If you are entering the correct details or phone number for verification then you need to check with Instagram support for assistance.

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Ilovewine87
Active Level 1
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Galaxy A
Well now when i put my # it says error please try again
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RedDogRabbit
Expert Level 5
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Galaxy A

Did you try Uninstalling Instagram & Reinstalling it, & then get the verification prompt? 

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Ilovewine87
Active Level 1
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Galaxy A
Nope didn't work ...
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Georgine
Moderator
Moderator
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Galaxy A

Hi, Could you confirm if you have checked with your carrier?

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Ilovewine87
Active Level 1
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Galaxy A
No i should call telus and ask now i cant receive a text for a code for fb
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Ilovewine87
Active Level 1
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Galaxy A
I have tried to contact them and didnt really solve my issue
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RedDogRabbit
Expert Level 5
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Galaxy A

Do you have "unknown" numbers blocked?

Check in your Dialer's settings.

If unknown numbers are blocked then you shouldn't receive texts from unknown numbers either. 

Ilovewine87
Active Level 1
Options
Galaxy A
No ill uninstall ig and see if it works
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