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08-06-2025 04:37 PM in
Galaxy A- Mark as New
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08-06-2025 05:19 PM in
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08-07-2025 04:28 AM in
Galaxy AGreat that you were able to get the conversation back!
You might want to make sure to backup your messages, to avoid any future issues.
You can backup messages with Samsung's Smart Switch, and or a 3rd party app.
In addition to Smart Switch, I use this app, which backs up my messages daily to my Google Drive storage.

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08-07-2025 04:57 AM in
Galaxy AHi SungSamA50,
That's truly great to hear. We're so glad you were able to retrieve the conversation through another connected device.
If you haven’t already, we strongly recommend backing them up now using Samsung Cloud, Google Drive, or exporting them manually just to make sure they’re safely preserved going forward.
If you’d like help with any of that, feel free to reach out anytime.
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08-07-2025 04:26 PM in
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08-07-2025 04:30 PM in
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08-07-2025 06:54 AM in
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08-09-2025 02:23 AM in
Galaxy A