File Explorer

[Athena0803]

The only way I can see all my files in internal storage is to connect my A21 phone to my laptop and use File Explorer. Why can I not see them using My Files on my phone?  I did go into Settings and allowed hidden files to be shown but it didn't help.   I was able to see all the files on my old phone - a Galaxy Grand Prime. 

[Valeriya]

Hi, could you check if the album is hidden?

From Gallery, tap More options (the three vertical dots) and then tap Hide or unhide albums. Tap the switches next to any hidden albums to make them appear.

[Athena0803]

I do not have a problem with my photos. It is the Android folder that is not visible. 

[Tallman]

Are you talking about Internal Storage → Android → Data?

As I know it's because of restrictions imposed in Android 11.

If not, can you specific which files or folders cannot show? Thanks.

[Athena0803]

Yes it is the Android>Data folder that I am specifically interested in. So you are saying that due to Android's restrictions I am unable to view the files using my phone?  Yet they are fully visible when phone is connected to my laptop. Bit annoying, to say the least.

Thanks for the info though!  

[Tallman]

I know because PC is Windows system and when you try access from your phone, it is Android system. Android 11 restrict the access to that folder. But I know there are some Explorer apps can access Data folder. Search them from app stores. Good luck. 🙂

[Athena0803]

That's  great!  I found one, Cx File Explorer, and it does exactly what I want. 

Thank you.