Original topic:

Galaxy store preinstalled software

(Topic created on: 01-28-2021 09:31 AM)
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SamSungtwo
Active Level 8
Options
Galaxy A
When I look at installed apps in there galaxy store it shows preloaded apps,  but I do not see apps like Samsung music or auto doodle in the apps list of the phone,  why?

Also updates show no applications pending but each app has a download option. What happens if I download ?

image



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Deeezzyyy
Expert Level 1
Galaxy A
The "my apps" list shows all the apps that were once installed on any of your devices that was connected to your Samsung Account. Having the "show installed apps" clicked on will also show you the apps you currently have on your current device.

From your screenshot, you once had all those apps but not on the current device.

See my screenshot below. Apps installed show a play look-alike button. The apps that aren't installed show the arrow down button meaning you can download them.

Screenshot_20210128-135555_Galaxy Store_11713.jpg

Valeriya
Moderator
Moderator
Options
Galaxy A

Thanks, Deeezzyyy for your response. We appreciate your time.

SamSungtwo
Active Level 8
Galaxy A
ok. The show "installed apps" should only show installed apps not items I removed.
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