Original topic:

How to retrieve older Emails

(Topic created on: 08-19-2019 02:36 PM)
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Steve_123
Active Level 2
Options
Galaxy A

I got my A50 a month ago.   I tried finding older Email today and could only go back 2 weeks.    Okay,  so I changed sync period to 1 month now.   But shouldn't I be able to retrieve E-mails older than 2 weeks?  It saved all my junk E-mails in recycle bin since I have owned the phone, but saved E-Mails older than 2 weeks are nowhere to be found.   If I swipe upward on saved E Mails, when I get to 2 weeks ago, it flashed "loading e mails", but does not manage to reload anything.   My email is from pop/SMTP server, not gmail.

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3 Comments
Habsfan
Expert Level 2
Galaxy A
should be able to. I have it set to all the time. I'll attach pics one sec
go to the email app go to settings , then click your email at the top then click email sync timeframes.
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Steve_123
Active Level 2
Galaxy A

Thank you.

I did increase the sync period.   But what happened to my older (beyond 2 weeks ago) saved E-mails?    I still have them on my desktop computer, but are they forever gone from my phone?     They are not in the recycle bin.   If I up-swipe, the app does not retrieve them.

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Habsfan
Expert Level 2
Galaxy A
it should sync to your phone, it might take a little to show up (not that long )
you could try to delete your account and re add it to the email app as well that might trigger something
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