Original topic:

How to submit an error report

(Topic created on: 03-13-2022 07:27 PM)
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Bobthetomato82
Active Level 1
Options
Galaxy A
does anyone know how to submit an error report?
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3 Comments
BunnyPuffs
Active Level 4
Galaxy A
Hi there! You will need to:

1. Long press the Samsung Members icon on the Apps screen and Tap Error reports.

2. Tap OK on the agreement popup to send system log data

3. Select Symptom category

4. Describe the problem in detail and SEND.

Source: https://www.samsung.com/za/support/mobile-devices/how-to-report-error-using-samsung-members-applicat....Screenshot_20220313-201004_One UI Home.jpg
RedDogRabbit
Expert Level 5
Galaxy A

Open the Samsung Members app Click on "Get Help" > Scroll down to "Error Report" Click on it & next select "Category" & send the error report. 

Helenna
Moderator
Moderator
Options
Galaxy A

Hi Bobthetomato82, To generate error report please follow the steps below:

Tap and hold on samsung Members Icon and tap on Error report >> select the category from the below >> Describe the issue and check the option "send system log data" then send.

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