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12-02-2020 06:33 PM in
Galaxy A
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12-02-2020 08:18 PM in
Galaxy AHi Harrison55H31,
Welcome to the Samsung Members Community Canada.
This could be caused by:
- Restricted data access
- Unstable network environment
- The device does not have the correct MMS settings.
To help you resolve these issues, try to do the following:
- Check if there are any data restrictions set for 3G/4G/LTE data usage.
- Check the mobile data has been switched on. If it hasn't been turned on, you will not be able to send or receive any MMS.
- Reset the data network.
Please Note: Your mobile needs mobile data access to receive MMS messages, charges may apply. Consult your Network service provider for more information regarding this.
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12-03-2020 03:56 AM in
Galaxy A
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12-04-2020 09:02 PM in
Galaxy AHi Harrison55H31,
Glad to know that your query got resolved. If you find my comment helpful, please take the time to accept the comment as a solution by clicking on 3 dots and tap on "Accept as Solution" and help others with the same query.
