Original topic:

Names on messages

(Topic created on: 05-05-2022 08:35 PM)
923 Views
RobynCheyenne
Beginner Level 2
Options
Galaxy A
Why do the names no longer show up on messages?
0 Likes
5 Comments
RedDogRabbit
Expert Level 5
Galaxy A

Switch to Google's Messaging app to resolve the issue. 

It appears that Samsung's Messaging app has broken for a growing number of people, and it does not look like Samsung is planning on fixing the problem. 

Samsung's Moderators, are also advising people to switch to Google's Messaging app.

 

"we are sorry for the experience you had with Samsung messages app.

 
But we recommend you to use Google messages instead of Samsung messages.
 
Please download Google messages and set it as a Default messaging app.
 
Open Google Messages >> Settings >> Toggle ON Chat Features.
 
Samsung has joined with Google on a common messaging client as default messaging app, Samsung has preloaded Android Messages for default messaging application.
 
Samsung believes that this change will accelerate RCS(Rich Chatting Service) adoption and help Galaxy users messaging experiences more engaging and delightful." - Samsung Canada's Moderators. 
RobynCheyenne
Beginner Level 2
Galaxy A
Thank you 😊
blakecollins9
Active Level 1
Galaxy A
Robyn did that work
0 Likes
Brantley
Moderator
Moderator
Options
Galaxy A

Hi, Please try the steps given by RedDogRabbit. Thank you RedDogRabbit

0 Likes
RedDogRabbit
Expert Level 5
Galaxy A

I'm thinking that Robyn did follow my suggestion, and it worked for her, hence her reply of "😊😉