Original topic:

No Sound, number, or Vibration on Emails (A52)

(Topic created on: 09-23-2022 09:21 AM)
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Tlew
Active Level 6
Options
Galaxy A
For some reason, I have stopped getting any sound, number, and vibration notification(s) when I receive an email. 
Not sure why this has happened all of a sudden ... but would appreciate any help in getting these notifications back on my Galaxy A52.
8 REPLIES 8
Axton
Moderator
Moderator
Options
Galaxy A

Hi, I recommend you to remove your account and re-add your account.
Then check if it works or not.

If it doesn't work then please perform clear and cache on the email application and check if it works.
Open the Settings >>Choose  Apps>>Select the email app >>Click on Storage & cache >>Tap the Clear cache button.

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Tlew
Active Level 6
Galaxy A
The sound came thru on your note to me !
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Galaxy A
Have you try restart your phone?
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Tlew
Active Level 6
Galaxy A
I have restarted (and charged), but now no number, sound, or Vibration. My wife has just sent me an email and after 5 minutes it still hasn't come thru. We are currently staying at a hotel and using their wifi. This is when the issue started (yestetday). Could using the hotel's wifi be causing my problem ?
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Galaxy A
Some hotels WiFi is slow. This is why you still not getting email. Or they might block some sites. Do you have data plan? Try receive from data if you have.
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Tlew
Active Level 6
Galaxy A
Will try it later. Off to dinner and a Tom Jones concert now..
Thanx.
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Tlew
Active Level 6
Galaxy A
I have left the hotel and everything seems to be fine. It looks like Tallman was right about some hotels and their WIFI.
Thanx All !
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Helenna
Moderator
Moderator
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Galaxy A

Thank you Tallman.

Hi Tlew, we are good to see that you found the information from Tallman.

Kindly write back to us if you need any further assistance. We are glad to assist you.

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