Original topic:

No Tap to Scan Option

(Topic created on: 01-06-2023 09:29 AM)
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MidnightStarr2020
Active Level 2
Options
Galaxy A
Hello,

I was testing out how to scan documents on my Samsung Galaxy A53 I did click on Camera. Settings, and Scene Optimizer. The scan documents is on. But when I did the test, but my camera did not detect the test document. What is going on here?
















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13 Comments
RedDogRabbit
Expert Level 5
Galaxy A

Strange.

I guess you could try Resetting the Camera's settings, and try Clearing Cache & Data for the Camera > Reboot.

It's also possible that scanning isn't available on your device? 

Screenshot_20230106_152047.jpg

samy2022
Active Level 9
Galaxy A
It worked!
Thanks 🙂Screenshot_20230106_152911_Camera.jpg
RedDogRabbit
Expert Level 5
Galaxy A

I think that both you & @MidnightStarr2020 have the same device?

So if that's the case, resetting the Camera's settings, or Clearing Cache & Data for the Camera should work for them as well. 

samy2022
Active Level 9
Galaxy A
Yes we have the same device.