Original topic:

Open Channel for BIP

(Topic created on: 11-28-2021 03:14 PM)
22034 Views
Alich93
Beginner Level 2
Options
Galaxy A
I am receiving this pop-up notifications that says: Open Channel for BIP. How can I solve this issue?!
0 Likes
10 Comments
Galaxy A
Did some research from internet, it can be caused by firmware or App bugs. Some people said try do the update of the phone. If there is no update for you, try remember when the message appear, do you remember which app you have installed? Try remove the recent install app around that time.
0 Likes
Alich93
Beginner Level 2
Galaxy A
Thanks for the reply.
I started recieving the notification when I renew the SIM. It might be because of the provider as well I guess. I don't get the pop-up more often though. It is just once in while and it disappears after a while.
0 Likes
Galaxy A
Maybe the SIM itself causing problem. Try get another SIM from your privider.
0 Likes
Alich93
Beginner Level 2
Galaxy A
It could be. Thanks a lot!
0 Likes
Georgine
Moderator
Moderator
Options
Galaxy A

Hi, Welcome to the Samsung Members Community Canada. Just to confirm, do you have a Dual SIM phone?

0 Likes
Alich93
Beginner Level 2
Galaxy A
Hi, thanks!
Yes I do have dual SIM phone. It is a galaxy A7 2018.
0 Likes
Georgine
Moderator
Moderator
Options
Galaxy A

Hi, Enable "Mobile data" (LTE/4g/ 3g) and ensure it is using the correct SIM (if you have two sim cards).

0 Likes
BillT
Beginner Level 2
Galaxy A
Same problem with an Xconnect Pro. Dual SIM, both SIMs active and Mobile Data enabled. Still get message intermittently with no apparent common link between occurrences.
0 Likes
BillT
Beginner Level 2
Galaxy A
Sorry, that is an Xcover Pro...mea culpa.
0 Likes