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11-08-2024 12:14 PM in
Galaxy A
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11-08-2024 12:29 PM in
Galaxy AHi LauraJM,
It sounds like your selfie stick's Bluetooth isn’t being recognized by your Samsung A11. Please try the following troubleshooting steps which can help to resolve the issue:
Turn Bluetooth Off and On Again: Start by turning off Bluetooth on your A11 for a few seconds, then turn it back on and try scanning again.
Forget Other Devices: If you have a lot of previously connected Bluetooth devices, go into your Bluetooth settings and "forget" any you no longer use. This can help free up space for new devices.
Restart Both Devices: Turn off your phone and the selfie stick, then turn them back on. Sometimes, a fresh start can help with connection issues.
Thank you.
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11-08-2024 12:39 PM in
Galaxy AI'm not sure about the "selfie stick", but it should be in "visible" or "discoverable", and then in the Bluetooth settings on the phone, Scan for it?
