Original topic:

Pairing Selfie Stick Problems

(Topic created on: 11-08-2024 12:14 PM)
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LauraJM
Beginner Level 4
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Galaxy A
 I just purchased a selfie stick with a remote. When trying to pair to my Samsung A11, it doesn't come up with the Scan. Is there another way to add/pair it. My Bluetooth is on & so was the stick. Any help greatly appreciated!!
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2 Comments
Helenna
Moderator
Moderator
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Galaxy A

Hi LauraJM,

It sounds like your selfie stick's Bluetooth isn’t being recognized by your Samsung A11. Please try the following troubleshooting steps which can help to resolve the issue:

Turn Bluetooth Off and On Again: Start by turning off Bluetooth on your A11 for a few seconds, then turn it back on and try scanning again.

Forget Other Devices: If you have a lot of previously connected Bluetooth devices, go into your Bluetooth settings and "forget" any you no longer use. This can help free up space for new devices.

Restart Both Devices: Turn off your phone and the selfie stick, then turn them back on. Sometimes, a fresh start can help with connection issues.

Thank you.

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RedDogRabbit
Expert Level 5
Galaxy A

I'm not sure about the "selfie stick", but it should be in "visible" or "discoverable", and then in the Bluetooth settings on the phone, Scan for it?

 

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