Original topic:

Smartthings issue

(Topic created on: 12-21-2020 11:08 AM)
181 Views
Joeca
Beginner Level 2
Options
Galaxy A
My A70 will connect to my Samsung smart tv..new..and i can turn tv off and on and change channels with smarthings, but cannot mirror screen, it just keeps trying to connect it says. (Photos enclosed)
My samsung s8+ works, so its not the tv settings.
Help please!

image


image


image


0 Likes
3 REPLIES 3
keagan
Moderator
Moderator
Options
Galaxy A

Hi Joeca, Please make sure that the device and smartthings app is updated to the latest version. Please verify that Bluetooth is enabled on both the phone and TV. When your phone or TV enters Power Saving mode, it may turn off Bluetooth.

0 Likes
Joeca
Beginner Level 2
Galaxy A
that was it.
as soon as I shut off power saving mode, it works!!
thank you
0 Likes
keagan
Moderator
Moderator
Options
Galaxy A

Hi Joeca, Glad to know that the issue got resolved. Please take the time to accept the comment that you find helpful as solution by clicking on 3 dots and tap on "Accept as Solution" and help others with the same query.

0 Likes