Sound issue after update

[rp3tt]

After I updated my A13 with the latest update my phone wouldn't play any media sound. I checked the settings then I tried restarting the phone I could play videos and apps and hear sound. Not sure the cause but that's how I fixed it 

[RedDogRabbit]

Yes a simple Reboot can often correct simple issues. 

I always Factory Reset after EVERY Android Version update, and never had any issues. 

I also Boot into Recovery & Wipe Cache after every Security Patch OTA... works for me. 

[Urmi]

Hi rp3tt,

We understand that you are experiencing a sound issue following the recent update, which is unusual.

We kindly recommend trying the troubleshooting steps suggested by RedDogRabbit to help resolve the issue. If the problem persists, please feel free to reach out to the community for additional support and guidance.