Hi, we suggest you to check for heat issues on notebook PC.
Step1: Check the vents.
•Inspect all the airvents on the computer. Remove any dust that may be clogging them. Make sureno skins, stickers, sleeves, etc. are impeding airflow.
Step2: Unplug the charger.
•Charging a batterywill generate heat, and can cause overheating if the computer is in heavyuse while charging.
Step3: Put your notebook on a table or tray.
•Notebook PCs aredesigned to be used on a flat surface to allow for airflow around the chassis.
I had this exact problem with this exact laptop. Contacted samsung and did all the steps but nothing worked. You have to get it repaired. I'm not buying a samsung product ever again. This laptop cost me £900 and broke within two years. Disgraceful product
Gotta 7 year old Samsung New Series 9 notebook - Working like a dream..
12 year old Samsung Galaxy Skyrocket, Other than the changes in technology, Phone still works as designed. Only ever had one Samsung device need to be repaired & that was a motherboard fault.
One out of more than a dozen Samsung products.. pretty good I'd say and definitely better than any other product I've had.