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03-23-2021 08:35 PM in
Galaxy JMultiple apps have been crashing all day today on my smartphone. I've been searching for fixes online and finally found out that this is happening to all models of Samsung phones because of a faulty Google update that was installed earlier today. The solution is to uninstall the Android System Webview app but I don't see any instructions on how to do that for this particular model. When I open the app, the only options are "Enable" or "Force Stop". It was already disabled when I opened it. I pressed the "Force Stop" button to make sure it wouldn't mess up my phone anymore until the fix comes out.
Do I need to completely uninstall this app? How do I do that on the J3 Prime?
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03-23-2021 08:38 PM (Last edited 03-23-2021 08:40 PM ) in
Galaxy JSettings → Apps → Chrome → click 3 dots on top right → Uninstall updates.
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03-24-2021 01:12 AM in
Galaxy J- Mark as New
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06-30-2022 10:37 AM in
Galaxy JThis did it for me! Thanks!!! Apparently Google and Samsung are "working on this" issue. How long will that take???

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03-23-2021 08:44 PM in
Galaxy JHi tj2vegas,
Samsung is aware of this phenomenon which may appear on Galaxy devices due to the Google Webview issue and this problem was already resolved with the latest app updates of Android System Webview and Chrome, 89.0.4389.105 version.
Therefore please update these apps to the latest version on the following steps and restart the device.
[ How to update apps to the latest version ]
- Android System Webview : Settings > Apps > Search Webview > Tab Android System Webview > App details in-store > Update.
- Chrome: Settings > Apps > Chrome > App details in-store > Update
*If the Update menu is not available, please tap the Enable button to activate app update.
Thanks, Tallman for sharing the information.
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03-23-2021 08:54 PM (Last edited 03-23-2021 08:54 PM ) in
Galaxy JOR
What is the better solution with the actual problem, what do you suggest Disable or Uninstall. Chrome if Android System Webview is disable..?
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03-24-2021 10:20 AM in
Galaxy J