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11-30-2022 11:36 AM in
Galaxy J- Mark as New
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11-30-2022 12:01 PM in
Galaxy JHi, is it happening with any particular app?
Please check that there are no issues regarding your screen protector. Ensure that the screen protector or the touchscreen on the fingerprint sensor area is not scratched or damaged.
You can try clearing the temporary data on your phone to fix the problem. This will not delete any of your information from your device.
1. Turn off your device.
2. Press and hold the volume up button and the Bixby button or side button. If your phone doesn’t have a Bixby button, hold the volume up button. Then press and hold the power key as well.
3. When the Android logo appears on the screen, release all three keys.
4. Press the volume down button to select wipe cache partition.
5. Press the power button.
6. Press the volume down button to select yes.
7. Press the power button again.
8. Your cache will now be wiped. Once finished, Reboot system now will be selected.
9. Press the power button to restart your device.
Once your device has restarted, try to use your fingerprint again.
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11-30-2022 12:36 PM in
Galaxy JNo, no, no
Oh 🦌
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11-30-2022 12:17 PM in
Galaxy J- Mark as New
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11-30-2022 12:23 PM in
Galaxy J- Mark as New
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11-30-2022 12:29 PM in
Galaxy J- Mark as New
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11-30-2022 12:36 PM in
Galaxy JYes, the passwords are stored in Samsung Pass - Sign In Details.
I'd post a screen shot, but Samsung Pass security doesn't allow you to take screen shots.
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11-30-2022 12:35 PM in
Galaxy JCloser than Samsung's Moderators 😬
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11-30-2022 12:34 PM in
Galaxy JYup,
Open Samsung Pass & you'll see the list of the apps / sites that you open with Biometrics.
Click on the app / Site & you have the option to see the saved password.
It's under "sign in details.
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11-30-2022 12:39 PM in
Galaxy J