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07-11-2020 06:51 AM (Last edited 07-11-2020 06:56 AM ) in
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07-11-2020 08:13 AM in
Galaxy NoteHi BloodWolfe, Check if you have enabled the "Lock Home screen layout" in the Home screen settings. I suggest you check if you have an updated version of the application. Also, try uninstalling and reinstalling the Good lock and Home Up applications and get back to us with the results.
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07-11-2020 08:20 AM in
Galaxy NoteIt works when "loop pages" under the "Home up" good lock module is disabled so someone just needs to update that module with a fix.
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07-11-2020 08:42 AM in
Galaxy NoteHi BloodWolfe, Thanks for the response. Please use the link to generate the error report from Samsung Members app so that our team can review the Log Files and will get back to you.
In step 5, please select "Application" category.
In step 6, Please check "send the system log data".
https://www.samsung.com/ca/support/mobile-devices/samsung-members-how-to-submit-an-error-report/