Original topic:

"Upgrades"

(Topic created on: 07-10-2020 07:13 AM)
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A36
Beginner Level 2
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Galaxy Note

The so called improvements are a joke. Thought I was upgrading. I used to be able to charge the phone and listen with my headset. Now I have to have an adapter. No O2 sensor or HR sensor so would need to spend even more money for another device. Ridiculous. They are going to lose my business at this rate. Have owned several Samsung phones and this is the first time I have been disappointed with my choice to stay with them 

 

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13 REPLIES 13
theonecid
Expert Level 2
Galaxy Note
Welcome to Samsung, where your old device had more features than your new one 😂
Galaxy Note
they are just keeping up with technology, and the truth is.... Everyone is switching to Bluetooth headphones. I don't think they are going to lose business besides if you switch to any other phone, chances are it will be the same...but a lot worse of a phone as it won't be a Samsung OR it will be a cheap Chinese company.

end of the day it's all up to you and your preference as no one will be using your device other than you.
CHMultimedia
Expert Level 5
Galaxy Note
"Keeping up with technology" equals removing useful and not-yet superseded tech how?
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TBone
Expert Level 2
Galaxy Note
I fall somewhere in between. I understand some sacrifices are made for technology advancement but at the same time is it really necessary to remove certain things. but then you look at the sticker price and then you see the removal of certain features you can't help but feel that you were getting less for more money. 🤷🏻♂️ then this 5G thing is a joke, because 5G isn't really going to be a thing world wide for a few more years. so why pay the premium price for 5G when most people won't really be able to take advantage of it. 🤷🏻♂️
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CHMultimedia
Expert Level 5
Galaxy Note
Removing stuff for no reason except to monetize it later is trendy. Yay 😒
You're supposed to be happy to pay more for less and having the opportunity to give them even more money to partially get what you've lost.
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GG2
Expert Level 3
Galaxy Note
Did you not know what you were losing before buying the phone ? Everything you mentioned is of no use to me so no complaints from me.
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Galaxy Note
@Tbone I have 5G on my Galaxy S20+ 🤷🏾‍♂️
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keagan
Moderator
Moderator
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Galaxy Note

Hi everyone, I am forwarding this post to the concerned team and they will review it. Thanks for the suggestions and insights.

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Galaxy Note
Guys, Apple just announce that iPhone12 may not come with headphones and charger. I hope Samsung not choosing this path in the future. If one day remove these standard accessories, the device costs should lower.
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