Original topic:

Capture Scroll missing

(Topic created on: 11-06-2018 03:02 PM)
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BillieBob
Active Level 5
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Galaxy Note
This feature always worked for my Note 8 on every type of screen I accessed that scrolled below the screen. My settings are enabled for smart capture. I am up to date with software updates. 

Some resources online talk about the feature being depracated but nothing official. This is one of the most useful features on this phone. 

Anyone know happened? 
Tx

P.S. the forum categories for posting have been consolidated and over-simplified. Was there chatter on this I missed, and Samsung please restore. 
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Samesung
Active Level 10
Galaxy Note
A little research and the common solution is manually turning off the smart capture. Restart phone then manually turn on smart capture. Seems to be the thing that works. Don't forget to schedule your device to restart at least once a week. Helps with any updates you've installed be installed properly. You know just like when your PS4, desktop, etc needs a restart after software update/installation. Hope it helps!
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BillieBob
Active Level 5
Galaxy Note
FYI.... for anyone runs up against this...I found a reference BEFORE trying to clear the System cache.

I went to Settings-->Device Maintenance-->Storage and tapped Clean Now.... restarted and voila, its back.
Samesung
Active Level 10
Galaxy Note
Imagine that...device maintenance.
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Moderator_
Moderator
Moderator
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Galaxy Note
Thanks @BillieBob for sharing your solution!
-Jenna