Email not retrieving messages

[DavCap]

If anyone can help, Samsung can't. Note9, using Samsung email app, since last update in March, I have to restart my email app or clear cache to retrieve my messages. As per Samsung I have removed and reinstalled my account maybe 10 x now. Still doesn't work properly. Factory reset of phone, then restored backup from prior to update, still same problem. Email account is apple icloud. No settings have changed in 10 years+. Any help?

[Halston]

Hey DavCap,
Please follow the steps below to sync the emails on your account and check if it is working fine.
Open the Email app >> Tap the three lines (in the upper left corner) >> Select the settings symbol >> Tap the account >> Select Email synchronization period >> All the time.
Please note that the Email app on the Samsung phone is a platform to manage, view and send/receive emails.

[DavCap]

Did that. Doesn't help, all that does it download all the email on the server

[Tallman]

I bet you already did that, but just double check with you, have you generate the password from iCloud?

[DavCap]

Yup

[DavCap]

Can't even log in if you don't

[Tallman]

Can you double check the following information on your phone?

Incoming server - imap.mail.me.com - port is still 993 and SSL/TLS security type.

Outgoing server - smtp.mail.me.com - port is still 587 and STARTTLS security type.

[DavCap]

That's the settings. Haven't changed in a decade. Everything went for a crap after the March update

[Tallman]

You said since March update, is it Email app update? Or Android OS update?

[DavCap]

Both, first android then email maybe a week later