Since the update to UI7, it now takes longer to charge the battery on Fast charge. Even after clearing caches, resetting the phone, toggling on/off fast charge, cache partition etc, is not helping. I shouldn't have to do these every week. I had no issues with fast chaging, prior to update. I see many other users having issues with charge. When will you fix this bug?
We're sorry to hear that you're facing slow fast charging speeds after the One UI 7 update — we understand how frustrating that can be, especially when everything worked fine prior to the update.
You've already taken all the right steps with cache clearing, resets, and toggling the settings — we appreciate your efforts.
Please try the below recommended steps:
Your charger and cable are Samsung-certified and support Super Fast Charging.
You’re using the correct port and adapter (e.g., 25W or 45W for supported models).
You’ve installed any available updates via Settings > Software update > Download and install.
To help our engineers isolate the cause, we recommend submitting an error report via the Samsung Members app right after experiencing the slow charge: Samsung Members > Support > Error reports > Battery > Attach system logs.
We appreciate your patience and assure you this is being looked into. Your feedback is essential in helping us resolve this promptly through future updates.
I hope so and not too long either. Ive gone from a 2 hour from 2% to full to at least 5 to 6 hours. All acceptable charging etc. NOT good!even slower on car charge.
