HELP!

[Wryygz]

My Galaxy Note 8 won't turn on and charge as well. It all started when my screen froze when I was checking out Samsung Health, then it turned off all of sudden, shows me the Samsung logo and then turned off again. How can ai turn on my device again? 

[Bern2Hell]

I highly recommend you bring it to a Authorized Samsung Service Center.

[butete]

+1 bring to nearest authorized samsung service center

[Wryygz]

Thanks!!

[TeamGalaxyRene]

Hello Wryygz,

Thanks for letting us know here about your experience with your Samsung Galaxy Note 8 having issues with screen froze then turned suddenly turned off. It seems that your device has restarted to protect it from overheating. Should the issues persist, we highly recommend bringing it to the nearest Samsung authorized service center in your area. 

Rest assured that your device will undergo an assessment to pinpoint the root cause of the issue. They may guide you and offer solutions to restore it.

https://www.samsung.com/ph/support/service-center/

or book an appointment with the Samsung Members app as follows:

Support > Book an appointment to set one.

Should you need further assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

Or our Samsung Customer Care direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)

Be sure to click "ACCEPT AS SOLUTION" when you find our answers helpful to you.

Stay safe and have a nice day ahead! Thanks for contacting Samsung.