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04-28-2021 08:03 AM in
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04-28-2021 08:27 AM in
Galaxy NoteAccording to what you said, signal got low once you enter building. Could this be the mobile signal turn weak so that you won't have internet? Inside building usually weaker on mobile signal because of concrete structures. But I have no problem with Rogers since they have 850 frequency. Not sure if other carriers have 850 frequency too.
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04-28-2021 09:13 AM in
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04-28-2021 09:18 AM (Last edited 04-28-2021 09:18 AM ) in
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04-29-2021 08:20 AM in
Galaxy Noteclient MAC matches what is displayed in "connected devices" on the NOTE20.
S9 (client) can ping NOTE20 (host)
NOTE20 can ping client
S9 fails ping to external IP addresses
NOTE20 internet working fine.

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04-29-2021 09:27 AM in
Galaxy NoteHi, Please try performing the wipe cache partition by following the instruction below and check if the issue got resolved.
Turn off the device. Press and hold the Volume Up key and the Bixby / Power key. When the Android logo displays, release both keys. An 'Installing system update' message may show briefly before the Android Recovery menu options appear. Press the Volume down key several times to highlight "Wipe cache partition". Press Bixby / Power key to select. Press the Volume down key to highlight Yes, then press the Bixby / Power key to select. When the process is complete, the Reboot system now is highlighted. Press the Bixby / Power key to restart the device.
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04-30-2021 04:59 AM (Last edited 04-30-2021 05:38 AM ) in
Galaxy NoteIt may have to do with "WiFi Sharing".
Settings>Connecrions>Mobile hotspot and tethering>Mobile Hotspot>Configure>Advanced>WiFi Sharing.
Scenario:
Note20 initially uses LTE as the WAN port.
Note20 then uses WIFI to connect to a network, and WIFI becomes WAN redirecting the S9 LAN traffic.
Note20 looses WIFI connection, but fails to release/reset WAN state and keeps redirecting traffic to the disconnected WAN port instead of switching back to use LTE as the WAN port.
If the NOTE20 reconnects to a public/private WIFI, whether it be the same or different AP, internet traffic is re-established on the S9.
It appears as if FAILOVER isn't operating as it should.
Does that make sense?

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05-02-2021 12:56 PM (Last edited 05-02-2021 01:01 PM ) in
Galaxy NoteHi, Please could you try to back up and reset your device. To Backup data: From Settings, navigate to and tap Accounts and backup. Tap Back up data under "Samsung Cloud". On the next screen, select the content you want to back up, or simply tap Select all. When you are ready, tap Back up at the bottom of the screen. Tap Done when it is finished syncing. Please perform the below steps to reset the data. Before that, please sign out from Google account and Samsung account on the device Settings >> General Management >> Reset >> Factory Data reset.
To restore the data: From Settings, navigate to and tap Accounts and backup. Tap Restore data under " Samsung Cloud". On the next screen, select your desired device (at the top of the screen), and then select the content you want to restore. Next, tap Restore at the bottom of the screen. If required, follow the on-screen instructions to download your backup data.
