How to refund or exchange my note 7 without receipt?

[ThomasKim]

Hi,

I bought a note 7(Rogers, black marked) one month ago from a person. so I don't have receipt now. Can I exchange my phone to another phone at Rogers? and how much I can receive ?

Thanks,
Thomas

[datbananaboi]

Dude I don't think u can't do that, unless the previous owner wants it back

[Jonathan34]

I think you should contact Samsung because theyre committed to getting 100% of the devices back

[slurp]

https://youtu.be/ayxcBqfhSso