My girlfriend and I are unable to get our chat messages working. It was working fine the other day and then suddenly stopped. We've cleared cache, ensured it's enabled, everything. I'm using a Galaxy Note 20 and she's using the Galaxy S20. When I open up my options for my chat with her, it has "Chat Messages" with the slider being OFF. When I slide it back on it shows as on but as soon as I leave that screen, it turns off again.
Any resolution for this?
Edit: It appears to work with a coworker of mine, just not my girlfriend. The slider continually just ignores my change and stays off.
Really disappointed with that since I'm not an overly huge fan of Google... But we ended up getting it working. The slider wouldn't stay stuck for either of us but we both tried it at the exact same time and it did stick for some reason. Weird issue but glad to see its fixed. Thanks for the prompt response
Hi, Welcome to the Samsung Members Community Canada. Please try the suggestions provided by RedDogRabbit, if the issue still persists, we suggest you to contact your service provider.
I had reached out to my service provider and they advised it was a Samsung issue so to reach out to Samsung (After some trouble shooting). Sad to see companies pass the buck to each other.
I wanna know how did you get your issue fixed? I have a friend that has a unlocked version of the Samsung s23 ultra that he bought directly from Samsung and he uses T-mobile service with it the read and sent and delveryed text message don't work using samsung message app for some reason.
