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09-11-2020 11:50 AM in
Galaxy Note
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09-11-2020 12:12 PM in
Galaxy NoteHi jgohil, It’s recommended to optimize battery usage time by setting optimized power mode, adaptive power-saving feature or adding unused apps to sleep depending on your usage pattern. Usage time may also vary depending on your device settings and operating conditions. I suggest you try the settings below and check if the issue got resolved.
Settings > Device care > Optimize now
Settings > Device care > Battery > Power mode > Optimized
Settings > Device care > Battery > app power management > Adaptive battery(On)
Settings > Device care > Battery > app power management > Put unused apps to sleep(On)
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09-11-2020 07:21 PM in
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09-12-2020 08:09 AM in
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09-12-2020 01:56 PM in
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10-17-2020 11:53 AM in
Galaxy NoteHello
I switched from Ios to android and have note ultra. I am looking that battery drain very fast. I changed my setting to adapting and also reduced the frequency.
Is there any option in the phone that we can check that there is not any manufacturing flaw of battery. As in ios you can check the battery health which shows 100 % when you buy it and reduced after months or year as per your usage.
Thanks

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10-17-2020 12:08 PM in
Galaxy NoteHi Tswalia, You could use diagnostics tools in the Samsung Members app.
Please open Samsung Members app >> Get help >> Interactive checks >> Battery.
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10-17-2020 02:55 PM in
Galaxy Note
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10-18-2020 10:17 AM in
Galaxy NoteHi Tswalia, Thanks for getting back to us with the results. I suggest you try booting your device into safe mode by following the instructions below and check any third-party applications that are causing this issue.
1- Turn off the device.
2- Press and hold the Power/Lock key for one or two seconds to turn on the device.
3- When the Samsung logo displays, press and hold the Volume down key until the lock screen displays.
4- When the lock screen displays Safe mode will be shown in the lower-left corner of the screen.
To exit Safe mode, press the Power/Lock key and then tap Restart.
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10-23-2020 10:43 PM in
Galaxy Notei did not get the benefit of the same. can you please explain what is the use of safe mode.
thanks
