Original topic:

Note 20 Ultra Heating Issue

(Topic created on: 08-21-2020 08:28 PM)
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jgohil
Active Level 7
Options
Galaxy Note
I am experiencing extreme heat while using the phone... Does anyone experiencing same?
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9 Comments
Kinsley
Moderator
Moderator
Options
Galaxy Note

Hi jgohil,

Could you please elaborate on the issue you are facing. Is your Note 20 Ultra heating up while using any particular app? 

Try to boot your phone in Safe Mode and check the device in Safe Mode. Follow the below steps to boot your device in Safe Mode.

First Method: Hold down the Power button for a couple of seconds and choose RestartEnter your passcode to restart the device. When the phone vibrates push Volume Down key until you see the lock screen. Release this key if Safe Mode appears. 

Second Method: Press the Power button for a couple of seconds. Now tap Power off until Safe Mode menu shows up. After that pick Safe Mode icon two times to open it. 

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jgohil
Active Level 7
Galaxy Note
Hi Kinsley whenever My mobile data turns on and I don't use the phone it starts heating.
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uzairm87
Active Level 8
Galaxy Note
not me
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jgohil
Active Level 7
Galaxy Note
That's sounds nice
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AmirAhmed
Beginner Level 2
Galaxy Note
mostly devices get heat for over using
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CHMultimedia
Expert Level 5
Galaxy Note
Try to disable 5G comms. You won't miss it. Go to Settings, Connections, Mobile Networks and then select the Network Mode option and pick GSM/HSPA/LTE (might appear with WCDMA in there somewhere instead too, it's normal)
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jgohil
Active Level 7
Galaxy Note
Thank you CHMultimedia I will check the mobile network
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jgohil
Active Level 7
Galaxy Note
I checked its GSM/HSPA/LTE
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jgohil
Active Level 7
Galaxy Note
probably after some stability updates it will get resolved...
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