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Original topic:

Note 20 Ultra Rear Camera Problems

(Topic created on: 10-13-2021 07:52 AM)
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LeroyDartagnan
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Galaxy Note
I got a Note 20 Ultra a few months ago and I've noticed the rear camera only focuses on the extreme center of the frame while the outer area is blurred. (See attached images for example.) Has anyone else had this problem and do you know how to correct it?

Thanks! 😁


image
Note the round area focused in the middle of the frame while the rest of the image is blurry. Lighting seems to have no effect on reducing the blurred effect.


image
Note the round area focused in the middle of the frame while the rest of the image is blurry. Lighting seems to have no effect on reducing the blurred effect.


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Valeriya
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Galaxy Note

Hi LeroyDartagnan, The most important element of any photo is the amount of indirect light it receives. If a light is shining directly at the camera, it can cause areas of both overexposure and underexposure in the same image. An underexposed photo will appear dark and fuzzy or spotty, whereas overexposure will look bright and washed out.

The camera on your mobile device can automatically adjust the exposure to get enough light; however, the camera may have difficulty focusing or fully exposing the photo in some lighting situations.

Distance and zoom

If you are too close to your subject, the camera will not be able to focus. The standard lens will work best when your subject is at least 12 inches away. Try moving away from your subject and zooming in to frame the shot. The telephoto lens needs at least 20 inches to properly focus. The Hybrid Optical 10x Zoom lens on the Galaxy S20 Ultra 5G will have its best results from 32 inches away. If your device has an Ultra-Wide lens, try moving closer and zooming out. You will need to be at least 4 inches from your subject.

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Solution
Galaxy Note
Yes, it is. All you need to do is step back a little and choose 2.0x or 4.0x. Then the photo will clear.

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10 Comments
Galaxy Note
Try turning off scene optimizer
Galaxy Note
I'll give that a shot. Thanks! 🙂👍🏻
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Galaxy Note
Unfortunately, that didn't help. 😕
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Solution
Valeriya
Moderator
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Galaxy Note

Hi LeroyDartagnan, The most important element of any photo is the amount of indirect light it receives. If a light is shining directly at the camera, it can cause areas of both overexposure and underexposure in the same image. An underexposed photo will appear dark and fuzzy or spotty, whereas overexposure will look bright and washed out.

The camera on your mobile device can automatically adjust the exposure to get enough light; however, the camera may have difficulty focusing or fully exposing the photo in some lighting situations.

Distance and zoom

If you are too close to your subject, the camera will not be able to focus. The standard lens will work best when your subject is at least 12 inches away. Try moving away from your subject and zooming in to frame the shot. The telephoto lens needs at least 20 inches to properly focus. The Hybrid Optical 10x Zoom lens on the Galaxy S20 Ultra 5G will have its best results from 32 inches away. If your device has an Ultra-Wide lens, try moving closer and zooming out. You will need to be at least 4 inches from your subject.

Galaxy Note
I'll give that a shot. Samsung Support wants me to factory reset the phone, but I'd like to avoid that as best as I can. 🙂 👍🏻
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Galaxy Note
You're a genius! 😁 Your solution worked! Thanks a million! 🎉
Solution
Galaxy Note
Yes, it is. All you need to do is step back a little and choose 2.0x or 4.0x. Then the photo will clear.
Galaxy Note
Thanks for the suggestion. 🙂 👍🏻 I give it a go.
Galaxy Note
That worked, yay! 😁 👍🏻 🎉