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06-20-2022 06:20 AM (Last edited 07-19-2022 05:37 AM ) in
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06-20-2022 07:04 AM in
Galaxy NoteI'd start by Opening the Samsung Members app Click on Support & View Tests to check the health of the battery.
Next I'd Boot into Recovery & Wipe Cache.
Finally, if the battery is running poorly. Backup your device with Smart Switch & Factory Reset.
I don't THINK that it's likely the battery is dying, but it's always possible.
The battery in my S20 Ultra is working perfectly & it's a slightly older device than yours.
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06-20-2022 07:16 AM in
Galaxy Note
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06-20-2022 01:09 PM in
Galaxy NoteHi meep, we are sorry to hear that your'e facing this issue.
Please write back to us if your issue is resolved.
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07-13-2022 04:47 AM in
Galaxy NoteWell mine has gone black and will come on for an hour then go black again. Samsung wants us to update or phones after getting crappy software updates. Nobody talks about it like they are scared not to get their free phones well go to reddit you will see people talking but Samsung knows this but says nothing hoping people will just fix or update to new phones. Can't wait for the court case.
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07-13-2022 05:14 AM (Last edited 07-13-2022 05:42 AM ) in
Galaxy NoteHonestly, I've never, ever had any hardware or software issues, with the exception of my Note 4, which was several years old when the eMMc failed.
For me, the only good thing about Samsung, is the hardware, it certainly isn't Customer Service or Support, but that's based on what I've read here. Personally I never had to contact Samsung's Service Or Support.
Software Updates are a little slow, but even that has improved a lot since just a few years ago.
Most issues can be resolved by Booting into Recovery & Wiping Cache, or worst case scenario, Factory Reset.
As for Reddit, it's kind of like the Craigslist of Tech..
