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Note 20 Ultra - Soft images / Chromatic Aberration

(Topic created on: 09-26-2020 02:43 AM)
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Jammyp123
Beginner Level 2
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Galaxy Note

I am having issues with really soft images and chromatic aberration with my note 20 Ultra. I am wondering whether this is a known issue or if I have a defective unit? I have attached some photos. It will not give me a sharp image whenever I try at no matter what distance I am away from something. It is like the center is slightly focused but the further you go from the center towards the edges it gets even worse. 

20200926_104118.jpg

20200926_103856.jpg

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Cassidy
Expert Level 5
Galaxy Note

Hi Jammyp123

 

Your problem is a knowing problem...you have some distance to respect if you take closer picture...i invite you to read and check the Camera review in this post :

https://r1.community.samsung.com/t5/Galaxy-Note/Note-20-Ultra-review-from-a-REAL-photographer/m-p/69...

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keagan
Moderator
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Galaxy Note

Hi Jammyp123, It is recommended that you do not position subjects within too close distances from device to take clear photos and keep the proper distances between device and object.

          Wide lens -> 30 cm -> 108M mode

          Telephoto lens -> 80 cm

Did you install any glass protector for the camera lens?

 

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Solution
Cassidy
Expert Level 5
Galaxy Note

Hi Jammyp123

 

Your problem is a knowing problem...you have some distance to respect if you take closer picture...i invite you to read and check the Camera review in this post :

https://r1.community.samsung.com/t5/Galaxy-Note/Note-20-Ultra-review-from-a-REAL-photographer/m-p/69...

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Jammyp123
Beginner Level 2
Galaxy Note

After doing some testing over the last few days in the real world I have got some incredible shots. It is clear that you are correct and I can't be too close to the subject. Coming from an iPhone 11 Pro I was used to being able to be closer, however with a little more distance some great shots can be had. 

Cassidy
Expert Level 5
Galaxy Note
I'm happy than you enjoy your new device
Have fun and show us your pictures in the Forum Gallery
(don't forget to put in the tags, than you took them with a Note20 Ultra ;)
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keagan
Moderator
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Galaxy Note

Hi Jammyp123, That's great. Looking forward to seeing those incredible shots in our Samsung Community Members Gallery section. Please take some time to share those as suggested by @Cassidy.

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