BloodWolfe
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12-04-2018 03:49 PM in
Galaxy Note
Ever since the Nov. 1, 2018 security patch update (crj3) my screen randomly for no reason turns on and shows my lock screen. This was an issue a while back but ended up being fixed and now it's back since the latest update. I even went as far as a factory reset with no additional apps installed and it still does it.
Their are no notifications, smart stay is off and the phone is on the table or desk face up when this happens but my hand is never close to the phone. AOD can be on or off and it happens either way.
Samsung, please fix this with the next update.
Their are no notifications, smart stay is off and the phone is on the table or desk face up when this happens but my hand is never close to the phone. AOD can be on or off and it happens either way.
Samsung, please fix this with the next update.
3 REPLIES 3

Shaggyskunk1BLM
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12-04-2018 03:55 PM in
Galaxy Note
Sounds like it's a user app that is requesting permission & waking up your device in the process...I'm quite sure that the issue is unrelated to the Firmware OTA 🕊️
BloodWolfe
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12-04-2018 06:20 PM in
Galaxy Note
No idea at all then what app it would be, the issue started after the last update so I even did a factory reset and stuck with only the stock apps and it still persists.
I'll keep playing around though and see. Maybe it's an updated stock app that had an update around the same time? I know smartthings was recently updated, I'll start with that app and go from there if it's not something others are seeing.
I'll keep playing around though and see. Maybe it's an updated stock app that had an update around the same time? I know smartthings was recently updated, I'll start with that app and go from there if it's not something others are seeing.
BloodWolfe
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12-09-2018 05:06 AM in
Galaxy Note
Well, it wasn't smartthings or another app that I can see. Still happens for no reason and it's only been since the last update so Samsung broke something, again.
