Original topic:

Note 9 keyboard freeze

(Topic created on: 10-11-2018 07:46 PM)
509 Views
ManuG
Active Level 2
Options
Galaxy Note
Hi I am noticing that when ever I try to go on Google search some time keyboard does not come even touching search bar and phone kind of freeze. Other instance that keyboard come on screen then not getting disappeared and phone get freeze then have to end all process on background. Hope get any update on that. Thanks 
13 Comments
Galaxy Note
Try booting your phone into recovery and wipe the cache.

1- Turn off your phone
2- Press and hold the volume up, Bixby button and power button until it to turns on and you're in recovery
3- Wipe cache
4- Reboot phone and test
0 Likes
ManuG
Active Level 2
Galaxy Note
thanks
0 Likes
ManuG
Active Level 2
Galaxy Note
wipe cache done now testing.
0 Likes
Galaxy Note
P.S. You might to go and delete your duplicate post.

https://community.samsungmembers.com/en_CA/post?postId=381677&categoryId=10012&page=1
0 Likes
Galaxy Note
Let us know how it goes, are you using the default Samsung keyboard?
0 Likes
Moderator_
Moderator
Moderator
Options
Galaxy Note
Hey @ManuG, thanks for reporting this error. Has it improved after wiping cache or are you still experiencing the error?
-Jenna
0 Likes
ManuG
Active Level 2
Galaxy Note
hi yes using default keyboard.

so far after wiping cache its working fine will update again of issue presist.

thanks for wonderful response.
0 Likes
CHMultimedia
Expert Level 5
Galaxy Note
Ignore this precedent message ^^^^ . This is what happens when you give a phone to immature kids.
0 Likes
ManuG
Active Level 2
Galaxy Note
Still experience same issue just happened again.

0 Likes