Original topic:

Note 9 Pie update - Package file is invalid

(Topic created on: 02-08-2019 06:28 AM)
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SoupyNuttz
Active Level 1
Options
Galaxy Note
Anyone know why this happens? I've downloaded the update 5 times now, only to get the same popup every time. Gets to 100%, then the error. Tried wifi and data. Haven't tried with Smart Switch yet. 


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10 Comments
Zaptor
Active Level 6
Galaxy Note
Do you have about 3 gb of free space?
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SoupyNuttz
Active Level 1
Galaxy Note
Yes, plenty of space. Roughly 80 GB.
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Galaxy Note
Hi SoupyNuttz, just a friendly reminder. Hide your account# on your pic before you post. 😏
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SoupyNuttz
Active Level 1
Galaxy Note
oooh, good call. thanks
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Zaptor
Active Level 6
Galaxy Note
Hard to say, maybe use the device maintenance to clean temp files, reboot, and try again. Trying smart switch is also a good idea.
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SoupyNuttz
Active Level 1
Galaxy Note
Yeah, I'll give Smart Switch a try tonight. Unfortunately, I can't install programs on my work computer or I'd just do it now.
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Galaxy Note
Another thing that you could try - Factory Reset your device after you use mobile Smart Switch (to your external sd card) So you wouldn't need to use your computer - Yeah I know that it's maybe more drastic than you might want to go - But it IS an option if you can't seem to get the OTA 😉
BTW - You could also try Booting into Recovery & just wiping cache - less drastic.
GG2
Expert Level 3
Galaxy Note
I got a message saying my update failed and to contact a Samsung center but everything is fine . weird
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Twistfire
Active Level 1
Galaxy Note
Lol. You have a piece of **bleep** phone. I see now why your trolling me. You can't afford anything good. You obviously don't have a watch. Way out of your welfare league.
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