Recent update

[Harshmeansjoy]

After the latest update. Starting to notice my phone is running very hot. Any reason and how to fix this issue. 

[Tallman]

Try do a wipe cache partition in recovery mode.

- Power off your phone
- Press and hold vol up and power key until you are in recovery mode
- use vol up and down to navigate
- select Wipe Cache Partition
- press power key to confirm
- click yes
- click reboot system

Also, please make sure all your apps are up-to-date by going to Galaxy Store and Google Play Store to check for updates.
If above suggestion not working, you may need to do a full backup and factory reset your phone.

[Georgine]

Hi, Welcome to the Samsung Members Community Canada. What is the model number of the device?

[whatanib]

Having problems with the phone not rotating as it should to landscape. Only happening since the last 12 update.

[whatanib]

I am using a z fold 3 and now the phone is now not turning (landscape mode) when I change the psotion of the phone. Anyone else having this problem? Already did a reset but still happening.

[Georgine]

Hi, I request you please reach out to live chat support by using the link below and they will help you with the service ticket.

Here is the link: https://www.samsung.com/ca/livechat

[JustMeTheNinjaTurtle]

Check to see you didnt lock the landscape.
The icon may not be in the quick drop menu. Long press to see available.