Hannamazin
Beginner Level 4
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09-08-2016 09:39 AM (Last edited 03-14-2019 04:16 AM ) in
Galaxy Note
My S Pen does not work the way that it should.
Instead of hovering, it acts as if it is continuously pressed. It makes handwriting not legible, and Mose S Pen features not usable. I contacted Samsung yesterday and was instructed to do a hard reset to the phone to rule out any software issues. I did hard reset the phone (with much regret), but it was no help. I am so frustrated that this broke in 3 weeks after purchase. So disappointed.
Does anyone have a solution for this problem? I asked Samsung for a replacement to the S Pen and waiting to hear their response.
Instead of hovering, it acts as if it is continuously pressed. It makes handwriting not legible, and Mose S Pen features not usable. I contacted Samsung yesterday and was instructed to do a hard reset to the phone to rule out any software issues. I did hard reset the phone (with much regret), but it was no help. I am so frustrated that this broke in 3 weeks after purchase. So disappointed.
Does anyone have a solution for this problem? I asked Samsung for a replacement to the S Pen and waiting to hear their response.
4 Comments
bolt1469
Beginner Level 2
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09-08-2016 10:13 AM in
Galaxy Note
mine does the same thing.
chrisdugar
Active Level 5
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09-08-2016 01:51 PM in
Galaxy Note
change the phone.. but i donr have this problem with my note 7
westoeast
Active Level 3
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09-09-2016 11:55 PM in
Galaxy Note
send to replace but as recall
maxxxs
Active Level 1
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04-16-2020 08:11 PM in
Galaxy Note
I have the same problem and the tablet is brand new
