Samsung, I'm extremely disappointed in your customer service. I've done the text a chat twice today. I am enquiring HOW I can get a screen protector that originally came on my Note 10 plus...I need a replacement. It's not available to purchase through Samsung.
The first person asked if I tried to purchase it somewhere else? I said no, then they disappeared...
Second chat person apologized and said Samsung does not sell them..
The chat showed the agen still typing. I assumed (mistake #1) the agent would give an alternate suggestion..
NOPE, they disappeared and my question of "any suggestions howbI can get one" wouldn't go through!
I read comments and followed suggestions of getting it from "u break I fix" they quoted me 70.00 or the lowest 40.00...... For a plastic screen protector???
When, you pay full price for a phone less than 2 years, there should be some help! These phones are not cheap and this experience has been frustrating and disappointing 😑
I found a kiosk in one of the shopping malls here in Calgary called Ghost Armor. They have screen protectors for most makes of smartphones. I got a plastic screen protector put on my phone by them. It is still very reliable to this date. I only paid about $20 + GST. There may be a waiting time of approximately 20 to 30 minutes depending on how busy they are.
I tought @Jayman1973 was talking about something in plastic like the default screen protector...I saw some of them, and it's ugly where the fingerprint is...
I know what's TPU film, I have One ON my original protector... What do you suggest her ? I know Bestbuy are installing their own protector...but I think it's also film
Hi, We are sorry for the inconvenience caused to you. You can verify the screen protectors with our dedicated team SamsungCanadaparts.com on a phone call. Here are the details: Samsung Canadaparts.com phone number: 1-877-407-6593(Toll-free number). You can also check with the Samsung authorized stores like Costco, Staples, Walmart, Best Buy, Videotron.
