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02-25-2019 06:10 PM in
Galaxy NoteAlmost every time I pick up my phone and unlock using my finger print.
I see my home screen or whatever app that I had open, for half a second, then goes straight to my secure folder.
I thought it was the lift to wake setting, but I switched it off.
Tried to force stop the secure folder app, but that didn't work either - can't figure this out
I don't have anything in my secure folder yet M- but I would like to add 2 files
Does anyone know how to make this stop???
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02-26-2019 03:36 PM in
Galaxy NoteI had to use the secure folder today - to store a User ID and password - I entered it using the Samsung Notes app before I left for work this morning - this was the first time I've used the secure folder.
It had stopped happening (the going to Secure Folder as soon as I unlock my phone with my finger print)
I read the post that it's not a bug - it's a setting - so I disabled the finger print to access the Secure Folder - just had the PIN # to access it.
It has not happened all day 😊
I have since enabled the finger print and it still has not happened.
For those of you that are experiencing the same issue -
Have you ever used the secure folder feature?
If you have not, try storing a simple note in the folder and see if it stops
I am going to delete the note and see if it starts happening again - if it does, then there's a definate 'bug'
Let me know - I am curious and will send it off to Samsung
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02-26-2019 04:07 PM (Last edited 03-14-2019 05:38 AM ) in
Galaxy Note
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02-26-2019 07:42 PM in
Galaxy NoteIt was enabled when I first upgraded to One UI - not before though
It became super annoying - because I couldn't switch hands to unlock the secure folder - so I disabled the dedicated finger print
It has not happened all day - I have deleted the note I made earlier - and still has not happened
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10-01-2019 08:58 PM in
Galaxy NoteThere is definitely a bug. I have tried everything, remove dedicated fingerprint, disable fingerprint, hide secure folder, change biometric access. It still pops up everytime.
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12-07-2019 05:46 AM in
Galaxy NoteSame thing here. Every morn when I grab my phone the first time, it wants a password. I close it down and its gone until tomorrow. I dont use it at all. Very annoying daily.
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04-20-2020 10:18 AM in
Galaxy NoteHad the same problem. Checked disabling fingerprint etc but didnt help. Done an av scan and there was adware installed that tried to open webpages in a browser on unlock. Used bitdefender free version and it detected it. Once removed problem solved.
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06-13-2020 10:56 PM in
Galaxy NoteI figured it out
It has to do with a big with the dedicated fingerprint locking setting just unselect it in lock type and the problem will go away (It worked for me)
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06-30-2020 07:35 AM in
Galaxy NoteJust wonder if anyone has tried setting the lock function to "immediately" ?
If I'm in the folder and its set to lock on any other function other than IMMEDIATLY, when I open my phone it will pop up. Also the secured folder must be hidden, this too if not enable will prompt the folder to open up.
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10-14-2020 11:52 AM in
Galaxy Notethanks this works for me
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01-24-2021 03:41 PM in
Galaxy NoteYes same thing happens with me, but it is time dependent... It pops up once everyday. Especially if I try to unlock phone in early morning time.... How to get rid of it??? Why it's going to secure folder???

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